HIBAPRESS
The Moroccan Consumer Rights Association has expressed its concern over what it described as continued problems and irregularities related to the procedures for issuing the European "Schengen" visa. It has called on Moroccan governmental institutions responsible for international relations to intervene to lift what it considers to be an injustice against applicants.
The association stated, in a communiqué received by HIBAPRESS, that it had previously requested, on September 18, 2022, the then-ambassador of the French Republic to refund the costs of rejected visas, before pointing out the persistence of several issues related to application submission procedures.
In this context, the association noted what it considered to be irregularities in the Schengen visa issuance process by the intermediary company, including the refusal of payment by check, bank card, or application, and the insistence on cash payment. It questioned the fate of these funds in the event of visa rejection.
The association also raised the issue of what it described as "the use of unknown algorithms" to study files, along with the imposition of conditions it deemed arbitrary, including obliging the applicant to declare their file incomplete and to pre-certify this declaration.
The association considered that the certified document included in the visa application file constitutes, according to its interpretation, a declaration by the applicant that all required documents were not met at the time of application, and that they were informed of the reasons for the rejection of their application, despite the application remaining as it is. It deemed the matter to involve a contradiction and an "accusation against the applicant."
The Moroccan Consumer Rights Association called on Moroccan governmental institutions responsible for international relations to intervene in order to address these problems and lift what it described as "injustice."
