HIBAPRESS
The Regional Multi-Service Company of Casablanca-Settat announced its success in maintaining nine national and international certifications specific to the integrated management system, following a thorough audit conducted by the Moroccan Institute for Standardization "IMANOR", which reinforces its position as a regional reference actor in the management of essential public facilities.
The company confirmed, in a press release issued on May 14, 2026, that this achievement reflects its continuous commitment to continuously improving the quality of services and achieving operational excellence, indicating that the certifications cover multiple areas including service quality, water safety, environmental and energy performance, occupational health and safety, information system security, training, measurement and calibration, in addition to combating bribery. In this context, the General Manager of the Regional Multi-Service Company of Casablanca-Settat, Youssef Taz, explained that the completion of the certification audit represents an important stage in consolidating the integrated management system within the institution, stressing that these certifications constitute a pillar for strengthening rigor and commitment to continuous improvement and services directed towards citizens. The statement pointed out that the "IMANOR" audit team recorded a number of strengths, the most prominent of which is the company's ability to ensure the continuity and quality of public utilities, despite major institutional changes, in addition to the commitment of technical and administrative teams, and the effectiveness of structural projects and investments implemented at the regional level. The audit results also highlighted the absence of any non-compliance cases, whether major or minor, reflecting the effectiveness of the management systems adopted within the company, and the robustness of the internal organization in place. At the level of the use of drinking water, the company revealed the expansion of the water health safety management plan to include new provinces, with a compliance rate of 100 percent for the quality of water distributed across the entire territory of the region. In the electricity and liquid sanitation sector, the company affirmed its continued efforts in the field of environmental and energy management, through the modernization of infrastructure, the rehabilitation of facilities, and the strengthening of prevention and safety systems, in addition to implementing projects related to the reuse of wastewater in the irrigation of green spaces. The company also continued to strengthen proximity services for the benefit of citizens by opening new agencies and launching mobile agencies for the benefit of rural areas, in addition to developing continuous training programs for users and consolidating a culture of safety and ethics within the institution. The company concluded its statement by emphasizing the continuation of work to establish a regional reference model in the management of essential public facilities, which contributes to serving citizens and supporting sustainable development in the Casablanca-Settat region.
