A. Latif Baraka: Heba Press
A number of airports in Morocco know that Air Arabia flights, known as “Arabia Maroc”, are constantly delayed, which irritates travelers and causes them to lose their service appointments or their business class obligations.
According to Heba Press sources, hundreds of travelers, transiting through the Kingdom’s airports, or those having previously purchased a travel ticket from the airline “Arabia Maroc”, will agree on the poor quality and weakness of the management of flight timing, a situation which contributed to the loss of customer confidence in the company’s commitment to a specific time.
The same sources add that the company’s customers in several airports were waiting for their flight for more than seven hours and that as an example, but not limited to, a flight from Agadir Al-Masirah airport on Friday The last one was due to take off at one o’clock. direction Fez airport, but the passengers had to wait another three hours late. This sometimes causes confusion in passenger halls, which are full because of the delay, and some passengers, especially older ones, may not find a place to sit. .
This situation requires a reconsideration of Moroccan institutional relations with the company “Arabia Maroc”, because its continued attacks on the interests of Moroccan customers have become unbearable, and requires the intervention of the competent authorities, noting that this company benefits from the support of the authorities. public. funds provided by a number of regional councils in the Kingdom for Furthermore, its rates do not differ from those of competing companies in the market.
