Heba Press – Rabat
At a time when countries are moving towards digital transformation as a fundamental pillar of global development, the Digital Development Agency in Morocco, headed by Mohamed Al-Idrissi Al-Miliani, remains one of the government initiatives aimed at promoting this transformation, after having been created under Law No. 16-61, published in Official Journal No. 6604 of September 14, 2017.
Despite the enormous transactions that pass through it with public money, the Moroccan citizen remains ignorant of its role and its objectives, which raises questions about the effectiveness of this agency in implementing state strategies. digital? To what extent does it communicate with national public opinion?
The National Digital Development Agency is subject to the supervision of the government authority in charge of the digital economy, and it contributes to the implementation of the State strategy in terms of digital development.
Its primary mission is to encourage the use of digital means and develop its infrastructure, in addition to strengthening digital management which brings government services closer to citizens and businesses. It also aims to structure the digital system in Morocco by providing reference frameworks for digital products and technologies. services.
Communication with citizens and businesses remains very weak, as many Moroccans do not know the role of the agency or the initiatives it offers. In fact, many citizens did not even know that this agency existed until a few days ago, electronic newspapers report. and national newspapers reported a suspicious agreement to organize a “GITEX Africa” exhibition for the coming year, and what a shock to national public opinion regarding the role and tasks of this agency in exchange for generous budget at its disposal.
This is due to the lack of awareness of the roles and tasks of the agency among national public opinion, due to the weakness of awareness campaigns and the weak coordination between the different government sectors, which considerably widens the gap between the actual beneficiaries and the agency.
Despite the generous injection of funds into this agency, citizens still have difficulty accessing government digital services, and are even unaware of the existence of many of them, according to the admission of former Deputy Minister Ghaitha Mazwar to about the weakness of the digital administrative system. services rendered to the citizen. This raises concerns about the management of these funds and the effectiveness of the programs to which they were allocated.
A number of interested parties believe that the success of the National Agency for Digital Development in achieving its goals requires the need to improve the level of communication with citizens and develop more effective interaction strategies.
