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Strict qiyah instructions to improve transparency and interaction with citizens’ complaints

Qayouh promises Moroccans “Al-Buraq” between Kenitra and Marrakech by 2030
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This article was automatically translated from HIBAPRESS, the Arabic version:

This article was automatically translated from Hibapress, the Arabic version:

Heba Press – Rabat

The Minister of Transport and Logistics, Abdul Samad Qayyouh, published strict instructions to the competent authorities of the ministry to face the complaints of professionals, comrades and administrators.

The Minister called on transport and logistics employees to approach the complaints of comrades and administrators for a period not exceeding 10 days maximum, in order to simplify procedures for citizens with transparency and equity.

The Minister was not only limited to this procedure, but also asked the ministry officials to verify the validity of complaints and check their source, which must be known and unknown.

He also underlined the need to ignore complaints or messages received from unknown sources and unknown objectives.

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