“Railways” launches the new mobile phone application “Voyages ONCF”
This article was automatically translated from HIBAPRESS, the Arabic version:
This article was automatically translated from Hibapress, the Arabic version:
Heba Press
In the context of its continuous dynamism to modernize and its constant eagerness to improve and simplify travel experience, the National Railways Office has strengthened its digital system by launching its new application for “ONCF trips”.
This application, currently available for download on Google Play and App Store, is a new addition to the sales channels and requests approved by the office to make life easier for travelers.
The application offers a set of innovative functions, which is:
1- Acquisition of tickets: Thanks to the new application, customers can easily buy tickets via simple steps that include the choice of trip, travel date, comfort diploma, available prices, as well as number number in the train.
2- A safe purchase with a reduced rate: used customers for subscription cards or reduction cards, pre-inclusive in the National Railways Bureau database with email addresses, are invited to create a personal account and link their cards with these addresses.
As for customers who have not approved email addresses in the Office database, they can contact the Customer Relations Center on number 2255 or go directly to our agents in stations to complete their personal files.
For beneficiaries of preferential definitions linked to partner institutions (such as institutions and associations of a social nature), please contact these institutions to ensure that their email addresses are recorded in the Office database and linking them to the preferential rate for the acquisition of tickets.
3- A compact ticket in the application: The ticket will be integrated into the application with the possibility of downloading it if necessary.
4- Research record: all travel research that takes place via the application will be recorded, which allows customers to easily return to their usual travel.
5- A private personal space: The new application allows travelers to benefit from a personal space which allows them to manage their accounts, to see their favorite trips as well as information on travel comrades and other characteristics.
Thanks to this new mobile application, the National Railways Office improves its commitment to provide innovative and available services, compatible with the needs of its customers, for a simpler and easier travel experience.
For more information, the office invites its precious customers to inquire by the various official communication channels:
Commercial site www.oncf-voyages.ma;
Customer Center: 2255 (local call price);
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