HIBAPRESS – Ahmed Al-Musaed
With the approach of the final stages of the African Cup of Nations hosted by the Kingdom, the "volunteer army" emerges as one of the most important keys to the success of this continental event. Their role was not limited to logistical guidance, but they turned into a mirror reflecting the values of Moroccan hospitality and the readiness of the national human element to organize major international events, foremost among them the 2030 World Cup.
Precise numbers and selection criteria
The organizing committee and the African Football Confederation (CAF) adopted a human distribution map that included 15,000 volunteers, who were selected based on strict criteria, including proficiency in foreign languages (English and French) and being at least 18 years old. This human force was distributed in the host cities as follows:
Rabat and Casablanca: 4,500 volunteers each (to focus on the weight of matches and fans).
Tangier and Marrakech: 1,800 volunteers each.
Fez and Agadir: Between 1,100 and 1,300 volunteers. The training was not limited to the theoretical aspect, but the volunteers underwent intensive training in 70 locations affiliated with the Vocational Training Office (OFPPT), including communication skills, crisis management, and protocols for receiving multiple cultures.
Societal diversity and field challenges
The "volunteer army" is characterized by remarkable diversity; It includes Moroccan students, more than 1,000 African students residing in the Kingdom, in addition to senior cadres and retirees. Despite the difficult climatic conditions and the pressure of working long hours in airports and fan zones, the volunteers showed high discipline in the face of some behavioral violations, adhering to the slogan "smile and professionalism".
Symbolic privileges and a future perspective
Apart from financial compensation, the organizing committee is betting on investing in "human capital". Volunteers receive privileges including:
Appreciation certificates: considered a "passport" to participate in organizing the 2030 World Cup.
Professional training: honing skills in the fields of communication and logistics.
Logistical support: providing transportation, meals, and a uniform to ensure the dignity of the volunteer.
The Moroccan volunteer today remains the "unknown soldier" who not only guides the fan to his seat, but also builds the reputation of a nation that is preparing to receive the world in a few years.
