HIBAPRESS – Rabat
During the study meeting organized by the Justice, Legislation, Human Rights and Freedoms Committee in the House of Representatives, today, Wednesday, at the Parliament headquarters in Rabat, dedicated to presenting explanations and clarifications related to the annual report of the Mediator of the Kingdom, Hassan Tarik, the Mediator of the Kingdom, affirmed that the establishment of the Ombudsman's Office constituted a fundamental leap in the path of democratic and rights-based construction in Morocco.
Hassan Tarik explained, in his intervention during this meeting, that the establishment of the Ombudsman's Office is one of the most prominent aspects of activating the new concept of authority, which is based on making the administration serve the citizen, highlighting that this institution established a new stage in the relationship between the administration and the users, based on listening, positive interaction with complaints, and striving for fairness within the framework of respecting the law. The Mediator of the Kingdom stressed that this experience enabled the consolidation of the principles of good governance and linking responsibility to accountability, and contributed to strengthening trust between the citizen and the administration, confirming that the continued development of the roles of the Mediator of the Kingdom institution falls within the context of completing this rights-based and constitutional path, in a way that meets the expectations of citizens and keeps pace with the transformations that Morocco is experiencing.
