HIBAPRESS – Rabat
The Kingdom's Ombudsman confirmed today at the House of Representatives in Rabat, during a study meeting organized by the Justice, Legislation and Human Rights and Freedoms Committee, and dedicated to discussing the annual report of the Kingdom's Ombudsman institution, that there is a noticeable improvement in the administration's response to the institution's recommendations.
The Ombudsman explained, in his speech during this meeting, that the average timeline for implementing the recommendations recorded a positive decrease, going to 672 days after it was around 1003 days, considering that this development reflects a gradual improvement in the level of interaction of public administrations with the interventions and recommendations of the Ombudsman institution. The Kingdom's Ombudsman added that the average response to the first correspondence reached 69 days, which is another indicator of the development of communication channels between the administration and the institution, stressing that these data reflect a positive dynamic in the administration's relationship with the citizen, and highlight the importance of strengthening the culture of cooperation and commitment within the public facility in a way that serves the principles of good governance and the rights of users.
