This article was automatically translated from HIBAPRESS, the Arabic version:
This article was automatically translated from HIBAPRESS, the Arabic version:
Heba Press – follow-up
The scandals of the Moroccan airline “Laram” continue and it seems that they will not end given the disastrous and mismanagement of the company’s managers in the face of a number of complaints that are pouring in, including the loss of passengers. bags.
A new complaint was received from a Congolese businessman residing in France, called Tresor Mbuyamba, who had chosen to travel via the “Laram” plane during a trip which took him from the airport of Orly to Paris, France, to Kinshasa, via Casablanca as the “Escale” station.
The flight, which had the number AT765, on November 27, turned the Congolese traveler’s life into an unbearable hell, because instead of focusing on his business trips and meetings, his main concern became calling dozens of once the client “Laram”. service looking for his bag lost by the Moroccan carrier.
The bag, which contained important documents and files, as well as a number of supplies and accessories for the Congolese businessman, disappeared from the “Laram” plane without the traveler having received a response to his repeated complaints, which highlights the issue of poor communication that characterizes the company’s management in general.
The problem of lost luggage and communication problems adds to other problems that the company “Laram” faces, including frequent plane breakdowns and frequent delays of flights which often do not depart at the scheduled time. hour, as happened a few days ago on a flight on which the Mazembe team was on board, whose match was almost canceled in the League of Heroes due to the recklessness of those responsible for “Laram “.
