HIBAPRESS
Hicham El Balaoui, the Attorney General at the Court of Cassation, the head of the Public Prosecution, directed a new circular to the First Attorney General at the Court of Cassation, the Attorneys General at the Courts of Appeal, and the Public Prosecutors at the Courts of First Instance, regarding the adoption of a mechanism for notifying preservation decisions via short text messages and email, within the framework of modernizing justice services and bringing the judicial administration closer to citizens.
The head of the Public Prosecution affirmed, through this circular, that notifying complainants and victims of the outcome of their complaints constitutes a fundamental pillar for strengthening trust in justice and consolidating the principles of transparency and institutional communication, especially after the developments introduced by Law No. 03.23 amending the Criminal Procedure Code, related to the rights of complainants to follow up on the outcome of their complaints and pursue appropriate legal procedures when necessary. The Public Prosecution stated that it has worked to develop a new information system that enables the automatic sending of notifications to complainants regarding preservation decisions, via short text messages (SMS) or email, with the aim of facilitating access to information, avoiding the hassle of traveling to courts, and enhancing speed and effectiveness in communicating with users. In this context, the circular called on various judicial officials to ensure the inclusion of the phone numbers and email addresses of complainants in complaints and minutes, whether by the employees in charge of the complaints offices or by judicial police officers, with the inclusion of this data within the criminal case management system "s@j2". The Public Prosecution also stressed the gradual phasing out of paper notifications in cases where electronic means of communication are available. This measure comes within the framework of continuing to implement the strategic plan of the Public Prosecution aimed at digitizing judicial services, simplifying procedures, and developing communication mechanisms with citizens in a way that enhances the efficiency of judicial performance and the quality of services provided to users.
