HIBAPRESS – Rabat
A number of users of the Rabat-Salé tramway have recently been facing difficulties in purchasing travel tickets, due to the absence of staff at some ticket kiosks and the malfunction of several ticket vending machines, which is causing passenger dissatisfaction and complicating their travel.
According to complaints from several citizens, some ticket sales points remain without staff, while ticket vending machines are out of service. This forces passengers to search for other points to purchase their tickets, which can cause delays and disrupt their affairs, especially during peak hours.
This situation is exacerbated, according to circulating complaints, at some kiosks where employees are present, where citizens are asked to pay the exact ticket price, claiming that the sales point does not have change. This presents an additional difficulty for passengers if they do not have the exact amount.
A number of tramway users have expressed their dissatisfaction with this situation, demanding that the responsible authorities intervene to ensure the readiness of ticket vending machines and provide the necessary human resources at various sales points, to ensure the smooth purchase of tickets and improve travel conditions.
